Privacy Policy

Last Updated: June 2026

Welcome to Febriqe Partner ("App", "we", "our", or "us"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you use our laundry pickup and delivery services through our mobile application.

1. Information We Collect

Personal Information

Order Information

Device Information

Location Information

With your permission, we may collect location information to facilitate pickup, delivery, and order tracking services.

2. How We Use Your Information

3. Notifications

We may send notifications regarding order updates, pickup reminders, delivery status, promotional offers, and service announcements.

4. Payment Information

Payments are securely processed through third-party payment gateways. We do not store your complete debit card, credit card, UPI PIN, or banking credentials.

5. Sharing of Information

We may share your information with:

We do not sell, rent, or trade your personal information to third parties.

6. Data Security

We implement industry-standard security measures, including SSL encryption, secure servers, restricted access controls, and monitoring systems to protect your data.

7. Data Retention

We retain user information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

8. Your Rights

9. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect information from children.

10. Third-Party Services

The application may use third-party services such as payment gateways, analytics providers, SMS services, push notifications, and mapping services.

11. Cookies & Analytics

We may use cookies and analytics tools to understand user behavior, improve services, and enhance customer experience.

12. Account Deletion

Users may request deletion of their account and personal data by contacting our support team or using the account deletion feature available in the app.

13. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted within the application and on our website.

14. Contact Us

Company Name: Febriqe Partner
App Name: Febriqe Partner
Email: ownerfebriqelaundry@gmail.com
Phone: +91 88909 89557

Consent

By using [Laundry App Name], you acknowledge that you have read, understood, and agreed to this Privacy Policy.